Our collection agents have the expertise to meet and exceed your collection goals. In most cases, we are able to collect monies owed, working quickly and discretely to settle outstanding accounts without jeopardising your customer relationship.

Each client is allocated their own personal account manager who will keep them informed in the ongoing recovery of the debt. He or she will work from your instructions. Any submission from the debtor for payment or a payment plan are discussed with you before any agreement is reached.

We give the debtor maximum opportunities to settle their overdue account either through cash, cheque, credit card, direct deposit, money order, or a payment plan.

GAV CHARGES NO UP FRONT FEES FOR DEBT RECOVERY.

If we do not recover the debt we don’t get paid. Therefore we are highly motivated for getting the best outcome for you and your business. Remember no debt is too big or small for us to pursue.

GAV Debt Solutions Pty. Ltd. is government licenced, fully insured and bonded. There is no need to be concerned about having to collect from us after the debtor payments have been made.

RECOVERING YOUR OUTSTANDING ACCOUNTS:

PHONE:

Our experienced agent will contact your debtor explaining the overdue account and request payment.

FACE TO FACE:

When phone calls fail, our licensed agent will attend the debtor address or work place to negotiate payment or payment arrangement.

LETTER OF DEMAND:

GAV will issue a GAV Official letter of demand outlining previous attempts at collection of the outstanding debt and the possibility of court action if the debt is not paid in a specific time frame.

COURT ACTION:

When telephone, face to face, and letter of demand has failed. We offer options to escalate the pressure and enforce payment through various means of court action.